Autumn Healthcare of Zanesville, OH is being shut down by the Ohio Department of Health and Ohio Attorney General, Mike DeWine. The 100 bed facility is being closed because of patient neglect. ODH received several complaints from family members about the facility, and entered into an investigation with the families’ permission. They installed several hidden cameras in the rooms of multiple patients, which revealed that staff were neglecting to provide medical, nutritional, and personal care to at least one patient.

Some staff were falsifying documents so it would appear that correct treatment had been given. After these videos, ODH conducted an inspection, and cited the home for violations of infection control, treatment and care, food and nutrition, and resident rights.

This particular facility has been on the Centers for Medicare and Medicaid Services’ watch list, Special Focus Facilities, for the past 53 months, identifying the home as one with a history of issues. All of the home’s residents are being transferred to other facilities. The move is being coordinated by the Ohio Department of Aging and all patients will be moved after the remaining days of the home’s operation are up.

See article at NBC4i.

CTV News reported that four employees from St. Joseph’s at Fleming long- term care facility in Ontario, Canada have been suspended with pay after video footage showed them abusing a patient. The footage was captured by Camille Parent, who installed a camera in the room of his mother, Hellen MacDonald, an 85 year-old patient at St. Joseph’s suffering from dementia. Parent was prompted to install the camera after his mother suffered a suspicious black eye.

The footage shows a staff member blowing his nose in Mrs. MacDonald’s sheets while making her bed, another staff member changing her diaper with the door open, and yet another shoving a rag covered in fecal matter in Mrs. MacDonald’s face. The incidents all occurred within a period of three weeks.

In 2010, the Long- Term Care Homes Act was passed, enacting a zero tolerance for abuse policy in Ontario extended care facilities. When asked whether or not the footage depicted what he would classify as abuse, Alan Cavell, CEO of St. Joseph’s, told CTV news, “I don’t want to give my opinion directly. I would think that most people would say that it was.” Investigations are under way by both St. Joseph’s and the Ontario Ministry of Health.

CTV News reported that there were over 10,000 incidents of seniors suffering abuse in nursing homes in Canada last year. In light of these disturbing figures, Parent continues to raise awareness about residents’ safety and the quality of care they receive in long-term care facilities through his new organization, Ontario Cares.

 

Fox 59 reported the arrest of a nursing home employees following a credible report of abuse.
Six employees at Providence Home Health Care Center, an Indiana nursing home, face charges in connection with the reported abuse of an adult resident.  Some of the abuse was recorded.

In one videotaped encounter, the employees rolled the patient aggressively, hitting his head on a bed rail. They’re also accused of hitting the man when he wouldn’t cooperate with being rolled over, the probable cause affidavit said.  Tonya N. Sanders, Loogootee; Blaine T. Ballard, 33, Jasper; Casey M. Hill, 28, Taswell; and Wendy M. Sutherlin, 28, Taswell, were arrested Monday on charges of felony battery, neglect and intimidation.

Two other workers–Katrina L. Patterson, 40, Jasper, and Sheryl A. Rockett, 52, Washington–face face misdemeanor charges of failure to report abuse of an endangered adult.

 

The Dallas News reported the tragic case of abuse suffered by Mynez Carter at the hands of nursing home employees at the Heritage Oaks Nursing Home.  The abuse and assault were recorded on video.   Daughters of Mynez Carter, 83, secretly installed a “nanny cam” in their mother’s room at the Heritage Oaks Nursing Home, which captured the abuse.  The relatives bought a surveillance camera that downloads images to a computer.  They hid the camera, smaller than a preschooler’s crayon, in her mother’s room.  Mynez Carter has Alzheimer’s disease and requires continuous care.

The family became suspicious when Carter had unexplained bruises, was acting fearful and dodged away from anyone trying to embrace her. They believe the hidden camera they installed in her room explains why.  The video showed rough treatment and abuse.  In one instance a worker putting a pillow under Carter’s head can be seen pulling her hair and pushing her head. In another instance a worker pinches her leg.

The Star-Telegram reported that CNA Maria F. Acosta was arrested for assaulting an elderly person.

Heritage Oaks received an overall score of 50 out of 100 on its last inspection by the department.
In the most recent comprehensive inspection of Heritage Oaks, conducted Feb. 10, 23 deficiencies under federal standards and 38 violations of state standards were cited.

 

An Oklahoma facility Quail Creek Nursing home claims to be just as outraged as the community concerning two of its employees being arrested for neglect and abuse in April of 2012. Two staff members of Quail Creek, Lucy Waithira Gakunga, 23, and Caroline Kaseke, 28, were caught on video abusing a 96-year old patient. Family members of the patient were concerned that someone was stealing from the patient so they placed a hidden camera in her room. Gakunga was seen slapping the patient with a glove and then forcing the glove into the patient’s mouth. All the while Kaseke stood by and watched. Both women were fired from Quail Creek.

 

Two articles on this can be found at NewsOK and News9.

I wish every family could place a hidden camera to protect their loved ones from assault and neglect.

Delaware Daily Times had an article on the tragic case of abuse and neglect suffered by Lois McCallister at the Quadrangle Sunrise Senior Living facility.  Her daughter Mary French used a "nanny cam" to secretly record workers abusing her mother. French placed a secret camera in the room of her mother after she complained that staff had abused her.  Since the incident, the couple has moved McCallister to their Havertown home.   The video led police to arrest Quadrangle workers Samirah Traynham, Ayesha Muhammad, and Tyrina Griffin on assault, harassment, and other charges. Each has pleaded not guilty and awaits trial next month.

The facility’s refusal to accept responsibility led French to file a lawsuit contending that Sunrise Senior Living Inc. failed to properly train its care workers, grossly understaffed the facility, and violated state regulations.   According to the complaint and video, Quadrangle employees Samirah Traynham, Tyrina Griffin and Ayesha Muhammad physically abused McCallister in March by taunting, humiliating and assaulting her as she stood naked from the waist up.  In a video, the victim can be seen trying to escape her alleged tormentors, only to be pulled back into her room and further ridiculed.

“Her tormentors changed her life permanently,” French said, as she and her husband, Paul, spoke to reporters in their Havertown home. “Our mother has never been the same since the abuse. She entered the Quadrangle a happy, hopeful person, and now she is totally demoralized.”

Paul French said the couple had received letters from relatives of other Sunrise residents who thanked them for bringing the issue to light.  French said she and her husband filed the complaint to help ensure no one placed in a care facility suffers the way her mother suffered.

See article at Philly.com.

The Hudson Reporter ran an article about the tragic case of Modesta Alvarado who was abused at the Harborage nursing home in North Bergen when a caregiver was caught on tape allegedly hitting Alvarado the day before her mother died.   The aide who was caught on tape is Julia Galvan.  Based on the video images captured the day before Alvarado’s death, Galvan was charged on March 2 with assault, abandonment, and neglect of the elderly. She was arrested by the Hudson County Prosecutor’s office after Alavarado’s daughter  viewed the tape and reported the alleged abuse to authorities.  The video shows Galvan slapping Modesta Alvarado’s head, then delivering two more fierce blows on Jan. 15. Alvarado’s eyes and mouth opened wide in reaction to the aide’s abuse. Galvan is also seen on the film pulling off Alvarado’s oxygen mask.  Alvarado was found dead by staff less than 24 hours after the alleged attack was caught on tape.

Her family hid a video camera after repeatedly finding bruises on her mother. Gloria Diaz, Alvarado’s daughter, said complaints to the nursing home and calls to state officials got her nowhere. After Alvarado’s death, Diaz said, she viewed the video and found disturbing footage.  Despite visiting daily and knowing her mother’s caregivers at The Harborage nursing home, Diaz decided to tape record what was going on.  The use of recording devices to see if the nurses are taking proper care of loved ones has become more common, and usually provides strong evidence of neglect and sometimes abuse.

UticaOD.com had an article about a nursing home being investigated for abuse of a resident.   A former home employee claims the investigation is based on an audio recording she made of another employee repeatedly swearing at a patient.  Tracie Bowers, the former employee, said she recorded an incident at the end of March involving a patient with Alzheimer’s or dementia.  She said she also believes her reporting of the incident led to her dismissal two weeks later.

Bowers said she had worked as a certified nursing assistant at St. Joseph for about seven months when the incident occurred, and that the woman heard on her cell phone recording was an assistant as well. In the 30-second recording, which Bowers shared with the O-D, a woman can be clearly heard swearing and calling the patient in question derogatory names.

An unidentifiable sound that Bowers says is the other woman hitting the patient’s hand is followed by a harsh command: “Be nice.”   The male patient was not doing anything to provoke the other employee, but rather began repeating “be nice” over and over toward the end of the incident, Bowers said.

Bowers said she and the other assistant worked together for two shifts on the evening of the incident, and that she observed questionable behavior almost immediately.  “She was kind of rude to all of the residents, really,” she said. “She wasn’t really, really bad; it was just a weird attitude.”

Bowers took her concerns to a supervising nurse who excused the woman’s behavior by saying she was probably tired, she said.  Not satisfied with that answer, Bowers broke company policy by bringing her cell phone with her on the second shift and captured the recording.

When the supervising nurse continued to brush off her concerns, she took the matter to a charge nurse at the facility, and from there the report was taken seriously, she said.   Bowers said she met with facility administrators, who in turn notified the state health department, and copies of the phone recording were made.

Although St. Joseph administrators praised her for reporting the incident, Bowers said she began having conflicts with other nurses and nursing assistants at the facility shortly afterward, some of whom felt she should have been disciplined for having her personal phone at work that day.

“One day everything is, ‘Oh, you did a great job,’ and the next day they’re all throwing a fit because I didn’t get in trouble for having my phone,” she said. “It was just a whole stupid game of trying to get me kicked out of there, and then finally they (her supervisors) said they would probably have to terminate me.”

The facility scored in the bottom 20 percent statewide for 7 out of 19 categories on its most recent state evaluation, and a Feb. 2008 inspection noted a pattern of administrative problems that could pose “immediate jeopardy” to patients’ wellbeing. That inspection led to $12,000 in fines for various violations, a health department report states.

This CNA should be praised, promoted, and given a raise not fired for what she did.  This is a terrible tragedy becuase now this CNA will be blacklisted and will find it difficult to gain employment, and it will stop others from reporting abuse and neglect for fear of their jobs.