WKBN reported on the problems at Campus Health Care owned and operated by New Beginnings Care which owns more than a dozen nursing homes across the country, and many of them are in trouble. Campus Health Care shut down suddenly after bad state inspections. The nursing home made a Jan. 21 federal list of the “worst of the worst” nursing homes, and inspectors in late January found signs of neglect, including patients’ whose adult diapers were saturated with urine and feces. A report said the facility was understaffed because nurses and administrators had quit since they weren’t getting paid. New Beginnings Care, a Hixson-based business that operated nursing homes in five states, has declared bankruptcy after government regulators cited patient neglect and cut off federal payments at some of the company’s facilities.
A former worker reached out to WKBN and said he’s glad that happened.
“I love older people, and seeing them treated wrong, that they did the way that they did to them, I’m kinda scared to go back in to another nursing home,” former employee Erick Haywood said.
Haywood said he saw many problems with how New Beginnings operated the nursing home. He said he would go shopping for the residents with his supervisor.
“We didn’t have food for our residents. So we would have to go shopping at Walmart,” Haywood said. “She used to have to come out of her own pocket and we would shop at Walmart and get our residents food for breakfast and lunch and dinner.”
Chymika Redd worked at Campus for about 2 years, along with her mother and her daughter. She says she loved her job, but didn’t have the tools and supplies she needed.
“Some days it was unbearable. Because we never had what we needed to serve our residents,” former Campus worker Chymika Redd said.
Everyone tried to make the best of it, she said, even when insurance policies were canceled and pay checks started bouncing.
“There (were) always shortages of a lot of stuff,” Redd said. “But I think we all did what we could. We really did.”
State and federal investigators found conditions were bad enough to shut down nursing homes it ran in Ohio and Georgia and remove all the Medicare and Medicaid patients from a nursing home in eastern Tennessee.
The John M. Reed Nursing Home, which was founded 52 years ago by the Church of the Brethren, hired New Beginnings in April 2013 to manage the nursing home. Two and half years later, the nursing home lost 40 of its 43 patients after a state survey in December, 2015 found numerous deficiencies. Regulators said the staff managed by New Beginnings failed to ensure timely patient incontinence care, didn’t prevent avoidable pressure ulcers, and failed to administer antibiotics as ordered by the physician.