Diane Derby at WSPA did a 7 On Your Side Investigation called State of Care that reported the problems that families like the Sextons have with Magnolia Manor-Inman. Dorothy Sexton was a resident at Magnolia Manor-Inman, a nursing home owned and operated by Sparks, Maryland based Fundamental Long Term Care Holdings, L.L.C.
Sexton’s family who visited often complained about the neglect but the administrator, Dale Lyles, ignored their pleas for help. "All Dale will ever tell you is he’s looking into it," said Sexton. Some of the issues include giving the resident the wrong medication, not responding to call bells, and allowing her to sit in a dirty diaper for hours without help.
Pam Dukes is DHEC’s Deputy Commissioner of Health Regulation and admitted that due to numerous complaints DHEC has inspected Magnolia Manor in Inman three times this year. Dukes claimed DHEC would be making at least four mandatory unannounced visits each year, instead of once every two years to more than 480 facilities statewide. DHEC will limit the focus of inspections to issues involving quality of care. Dukes told WSAP there still is a way to check out many facilities online. (Click here to check out a facility) The ratings are based on health inspections for topics like proper management of medications or protecting residents from abuse, staffing, and quality measures like how well the nursing home prevents and treats skin ulcers.
Magnolia Manor in Inman received 1 out of 5 stars on it’s overall rating from Medicare. The Medicare website says the total number of health deficiencies for this facility is 15. In South Carolina the average is six.
Click here to make a FOIA request. To file a complaint against a nursing home or assisted living facility contact your local Long Term Care Ombudsman’s office. Click here to locate one in your area. You can also file a complaint with SC DHEC by clicking here.